Online Ticket
Programme
  • Wednesday, October 9, 2019
  • 12:30 - 13:15
  • Memo
  • Rooms Arena - Pav. D3
  • Andrea D'Angelo Teamwork consultant and trainer

Hotels are often and excessively over-reliant on their many years’ experience, their “good memory” and their ability to interpret data, rather than an in-depth assessment of their performance. Effective management control, applied to a marketing strategy that targets the most appropriate investments in operations and management, makes them better able to manage these results, reduce costs, increase revenues and maintain quality.