Tam Tam under the parasol. Empathetic communication that boosts customer loyalty
- Friday, October 15, 2021
- 15:00 - 16:00
- Beach Arena - Pav. B1
- Martina Manescalchi Teamwork consultant and trainer
Every beach establishment has rules to be respected and extra services to be sold. But is internal communication effective enough? Does it provide information on the extra services available? Are customers happy to follow the rules?
Appropriate internal communication helps build relationships, improve brand reputation, boost loyalty and sell.
Suggestions, ideas and many examples.