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Founder&Project manager of TEGing Italia and iTEG; Country Manager for Italy of GWTO (Global Wine Tourism Organization); Expert in EnoGastronomic Tourism and non-hotel sector; Speaker; Trainer for Institutions&Academies.
Head of Office Press&Communication for GWTO Italy (Global Wine Tourism Organization) and GWTO Corporate Glocal Storyteller Expert; Food & Green Marketing Strategist, Inspirational Speaker, Experiential Trainer and Business Coach.
Futurist - Speculative Designer - Novus Lab - co-director Speculative Design Hub of the Italian Institute for the Future
Five years in one: in this analysis by the writer Alessandro Baricco lies all the disruption that every production sector is facing today in reinventing the relationship with the customer. In the era of reputation and trust economy, what are the mechanisms and contents that facilitate the creation of a deep dialogue, moving from the objectives of interaction to relationship’s one? What are the priorities and which tools and languages do we need to communicate them? Together with Santina Giannone, founder of ReputationLab and author of the book “Comunicare Human to Human” for Flaccovio publisher, we are going to explore a trust-oriented communication.